We've had less than wonderful experiences with a family member's lawyer recently. Nikki came highly recommended and we were delighted to work with someone so efficient, friendly, and user-friendly. Most friends seem merely satisfied with legal services. Nikki and her firm inspire enthusiasm, in addition to confidence in professional competence. Nikki made the process we had been avoiding very clear, smooth, and comfortable. She was completely professional and efficient, but also warm and kind. She's exceptional!